Monday, May 10, 2010

In Depth: Hands on: Microsoft Docs review

In Depth: Hands on: Microsoft Docs review: "

We've taken a look at Microsoft Docs, the corporation's free suite of web-based software designed to go up against Google Docs. It's currently accessible on a limited beta at http://www.docs.com/ where you can register your interest in taking part.

As always with Microsoft, the challenge it has is not only to compete, but to make its offerings backwards compatible with the Microsoft software of yore. While you'll read that we've been harsh at times on Microsoft's new service, it's a key caveat that Microsoft Docs is in beta - so it can not be judged too harshly.

However, it is blatently clear within a few minutes that the service needs serious improvements to not only usability but also the basic coding that underpins the service - at times things simply don't work and the connection to Facebook is about as easy to manage as trying to fit two mis-shaped pieces of a jigsaw together.

Facebook you say? Yes. Docs uses Facebook to share documents and for the sign-in process (bye bye Windows Live ID?). This works in principle, but it didn't always work seamlessly (sometimes not finding our documents) or sign us in properly.

Microsoft docs

Here's the main Docs window - as you can see, this is the My Docs panel which houses your documents (note the new 2010 logos). You can also view your Facebook friends' documents (providing permission has been granted, more on that shortly). The Add a Doc menu can be seen above in the main picture. Word, Excel and PowerPoint documents can all be created and edited.

In terms of usability, the interface lags behind Google Docs, but we'd expect more work to be done in this area by the time the web apps actually hit the streets. If this interface remains untouched, it will represent a missed opportunity.

Microsoft docs

Click a Doc to open it. Well, when we say open it, we mean open a Preview window, which looks like Print mode in Microsoft Word.We're not quite sure why this stage is here - it opens with every document. It does, however, enable you to choose whether to continue and Edit the document in the web app, or open in Word proper. This in itself needs clearing up, since it doesn't make sense - if you were a first-time user clicking Open in Word, wouldn't you think it would open in the web app?

Microsoft docs

So here's the main editing interface. It looks a lot like the desktop version of the software. The additional sidebar on the right enables you to edit permissions - more on this below.

Microsoft docs

Once you're done, you just click Finish editing. It also gives you the option of opening your document in the desktop version of Word, Excel or PowerPoint straight from the site if you need to carry out additional work - in Google Docs, on the other hand, you would need to completely export the file.

Here you can see the editing windows of both Word and Excel in greater detail.

Microsoft docs

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Docs

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The editing generally works just fine - though, as with Google Docs, it can be a little sluggish. Sadly though, cut and paste didn't work on a couple of the machines we tried. Again, this needs work as it just made things irritating.

One thing Google Docs does really well is letting more than one person edit documents at the same time, but we weren't able to test this properly in Docs due to the limited Beta program. Sharing documents is easy though, although your collaborators will also need to be friends of yours on Facebook - work/home life mixing aplenty.

You can choose individuals, all your friends, or keep documents to yourself.

Microsoft docs

You can also specify who you want to be able to view or edit a document when you upload existing documents, or choose to share it with everyone you know on Facebook (probably not a good idea, we're guessing). Talking of uploading, the Word and PowerPoint sections of Docs will take older or newer types of Office files (.doc and .docx, for example) but you will need .xlsx files to upload anything from Excel - Microsoft does need to fix this, otherwise you get the error below.

You can't upload other types of documents, as with Google Docs.

Microsoft docs

In terms of Facebook itself, Microsoft Docs pops up as an additional tab in your profile, but this is where the integration is especially patchy - our documents aren't shown where they should be!

Microsoft docs

Well, at least not initially, anyway...

Microsoft docs

We were rather concerned by the default sharing of a doc we uploaded as a test! However, we have been using the Beta for a few days and now note that this has been altered - you can change the sharing credentials of anything you upload or create, though 'shared' is still the default option.

Should you wish, Docs will also post uploaded documents to your feed - here's what it looks like.

Microsoft docs

Microsoft Docs seems like a decent first step, but with the release of Office 2010 not far off and Docs probably going public around the same time, we're surprised it isn't more finished. The editing interface is brilliant (aside from the copy and paste issues) but, sadly, the rest of it just isn't ready for prime time and isn't as usable or nimble as Google Docs. Facebook is a great way to collaborate, too, but this also needs polish. Some rapid work needed.

Microsoft docs



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